Xceed is the leading multilingual Business Process Outsourcing (BPO) service provider in the Europe, Middle EAst and Africa (EMEA) region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing programs with commercial and governmental clients worldwide. Its core objective is to deliver superior quality and value to its clients in every aspect of the CRM cycle. Xceed has the competence to execute complex project ramp ups for large organizations with an uptime of 99.9% through leveraging its multi site capability. Currently, Xceed has four sites: three in Cairo and one in Casablanca, Morocco.